Privacy Policy
Privacy Policy
Last updated: 01/01/2026
This Privacy Policy describes how Rocky Mountain Shilajit (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://www.rmshilajit.com and/or https://www.rockymountainshilajit.com (the “Site”).
1. Business Information
Legal Business Name: Rocky Mountain Shilajit LLC
Business Address: Gilbert, AZ 85234
Contact Email: support@rockymountainshilajit.com
Business Type: Ecommerce retailer of dietary supplements
2. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
a. Device Information
Examples of personal information collected:
Web browser version
IP address
Time zone
Cookie data
Pages viewed, search terms, and referring URLs
Purpose of collection:
To load the Site accurately, perform analytics, and improve Site performance.
Source of collection:
Collected automatically through cookies, log files, web beacons, tags, or pixels.
b. Order Information
Examples of personal information collected:
Name
Billing address
Shipping address
Payment information (processed securely by third-party payment processors)
Email address
Phone number
Purpose of collection:
To fulfill orders, process payments, arrange shipping, provide invoices, communicate with customers, and prevent fraud.
Source of collection:
Collected directly from you.
c. Customer Support Information
Examples:
Communications sent via email or contact forms
Purpose:
To provide customer service and resolve issues.
3. How We Use Your Personal Information
We use the personal information we collect to:
Fulfill and ship orders
Process payments
Communicate with you
Screen orders for potential risk or fraud
Improve and optimize our Site
Provide marketing or promotional communications (where permitted by law)
4. Sharing Personal Information
We share your personal information with trusted third parties to help us operate our business and provide services, including:
Shopify – our ecommerce platform
Payment processors – to securely process transactions
Shipping carriers – to deliver orders
Analytics providers (e.g., Google Analytics) – to understand customer behavior
We may also share personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
5. Behavioral Advertising
We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising through:
Google Ads Settings
Facebook Ad Preferences
Digital Advertising Alliance opt-out portal
6. Cookies
Cookies are small data files stored on your device. We use cookies to:
Remember user preferences
Enable site functionality
Analyze traffic and performance
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Security
We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is 100% secure.
9. Your Rights
Depending on your location, you may have the right to:
Access personal information we hold about you
Request correction or deletion of your data
Object to certain data processing
Withdraw consent
To exercise these rights, contact us at the email address listed above.
10. Children’s Information
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
12. Contact Information
For questions or complaints about this Privacy Policy, please contact:
Email: support@rockymountainshilajit.com